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eFile United · Locations · Cleveland, Ohio

Tax preparation inCleveland

Hospital shifts, retirement income and city tax forms, handled from your living room. No office visit needed: meet your preparer on video, chat with our AI interviewer, and e-sign from your phone.

Call 614-418-1818 · 1-888-29-EFILE (3-3453) · English y Español · Eastern time hours

from anywhere in Cleveland
Local tax wire

Cleveland tax snapshot

What Cleveland filers should know.

Your preparer handles federal, state and local rules together, so nothing falls through the cracks.

2.75% flat (2026)

Starting with 2026 returns, Ohio taxes income over $26,050 at one flat 2.75% rate.

Cleveland: 2.5% city income tax

We check city and school-district taxes where they apply, and credits when you live in one city and work in another.

Every credit, documented

Earned Income Credit, Child Tax Credit and education credits, with the IRS due-diligence records they require.

Know your city

Proud to serve Cleveland.

A few things every Cleveland neighbor already knows.

NicknameThe Land
Ohio state birdNorthern Cardinal
Claim to fameRock & Roll Hall of Fame

DJ Alan Freed helped popularize "rock and roll" on Cleveland radio.

Claim to fameTerminal Tower

Once the tallest building outside New York City.

Who we help

Built for how Cleveland works.

Every return is different. These are the situations we see most from Cleveland clients.

Healthcare workers

Shift differentials, multiple employers and work in more than one city, with the right municipal credits.

Retirees

Social Security, pensions and required distributions, plus Ohio's retirement credits.

Families

Child and dependent care credits with complete due-diligence records.

Neighborhoods we serve

All of Cleveland, and the towns around it.

Because we meet on video, it doesn't matter which side of town you're on.

DowntownOhio CityTremontGlenvilleHoughSlavic VillageWest ParkLakewoodEast ClevelandEuclidParmaMaple HeightsGarfield HeightsCleveland Heights
Your local codeCLE27Mention it when you book or call so we know you found us in Cleveland.

How it works

Four steps. No waiting room.

Most of your part fits around your day.

Chat with Kathy

Our AI interviewer asks what a preparer would, by voice or text, in English or Español.

Upload once

Snap your W-2s and 1099s into the encrypted portal.

Meet on video

A credentialed preparer reviews everything with you, with captions or an interpreter if you ask.

Sign and track

E-sign from your phone and watch for IRS acceptance. Pay by card or cash, or from your refund (a bank fee applies).

Who we help

Your Cleveland neighbors, by video.

Families, gig workers, students, retirees and small-business owners across Cleveland file with us without ever sitting in a waiting room.

A young woman on her sofa smiling at her phone and talking with her hands
filed from the couch
A smiling business owner at his office desk
open for business
A woman relaxing on a white sofa, smiling at her phone
done on a Sunday

Now hiring in Cleveland

Prepare taxes for your neighbors. From home.

We're building a remote team of 100 tax preparers for the 2027 season, and we want Cleveland people serving Cleveland clients. We bring the clients, the software, the secure video room, the training and One-Click Filing: Kathy reads each client's uploaded documents and fills the return in one click, so you spend your time reviewing, not retyping. You bring the judgment and the people skills.

Know Ohio city tax returns? You'll be in high demand.
  • Work remotely from anywhere in the area during tax season
  • Self-paced training in the eFile United Training Hub
  • One-Click Filing: documents in, return filled. You verify every field and file
  • New to taxes? We'll help you get your PTIN and credentials
  • A path to lead a regional team or open your own office

Mention code CLE27-JOBS when you apply.

eFile United Training Hub member badge
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Cleveland questions

Asked by your neighbors.

Don't see yours? Ask Kathy or call us.

Who collects Cleveland city tax?

Cleveland's income tax is administered by the Central Collection Agency (CCA). We prepare your city return along with your federal and Ohio returns.

I live in a suburb but work in Cleveland. What do I owe?

You may owe tax where you work and where you live, with a credit between them. Your preparer works out the right amount for both cities.

Is the AI interviewer accessible?

Yes. Kathy takes spoken answers, reads questions aloud, has no time limit and works with screen readers. You can always switch to a person.

Are you hiring preparers in Cleveland?

Yes. We're building a remote team of 100 preparers for the 2027 season, and no prior tax experience is required to start training. Apply on our careers page.

Other cities

Your Cleveland preparer is one click away.

Or call 614-418-1818 · 1-888-29-EFILE (3-3453) · code CLE27